Make your gift extra special and use our FREE VideoGRAM feature to make your own personalised video greeting into an eGift Card ready to present to put a smile on the face of your loved one.

VideoGRAM

Add a personalised video to a eGift Card!

Activation

Frequently Asked Questions

Can I change my date/reschedule/cancel a booking?

Once a date booking has been confirmed the experience cannot be exchanged or refunded. Confirmation documents with the booking/ticket redemption number will be sent to confirm your booking to email address you have supplied. We ask you to read this document carefully and contact us on receipt if any changes need to be made. If confirmation does not arrive within 14 days you must contact us. In the event of a recipient not attending a booking it is classed as a non-show used voucher.

Frequently asked questions

Here you can find help on things like exchanging and upgrading your vouchers, delivery times, bringing spectators, corporate sales and much more. Se FAQ her

Question:How can I extend my voucher?

Question:I would like to discuss a corporate opportunity

Question:Can I bring a spectator to my experience?

Question:How can I contact you?

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Since 1999, the team of Golden Moments Experience Hunters have been searching UK, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.

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